Privacy Policy

1. Who We Are

Robx.ai (“we”, “us”, or “our”) is a software company specializing in Artificial Intelligence (AI) development and innovative technology solutions. We provide enterprise-grade AI tools, custom development services, and scalable solutions for businesses across various industries.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, company details, billing information, and login credentials.
• Technical Data: Device type, browser details, IP address, operating system, and system usage logs.
• Business Data: Client project details, datasets provided for AI training, and related documentation (with appropriate agreements).
• Usage Data: Service interactions, visited pages, timestamps, and product feature usage.

3. How We Use Your Information

• Develop, deliver, and improve our AI solutions and services
• Provide technical support and respond to inquiries
• Process payments and manage client accounts
• Train, validate, and enhance AI models (only with approved datasets)
• Ensure compliance with legal and contractual obligations
• Send service updates, offers, and newsletters (with your consent)

4. Data Sharing

We do not sell or rent your personal information. Data may be shared with trusted third-party service providers (e.g., hosting, analytics, payment processors) under strict confidentiality agreements. Business or project-specific data is only accessed by authorized personnel bound by NDAs.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze usage, and improve our services. You may disable cookies in your browser, but some features may not function properly.

6. Data Security

We employ advanced security measures (encryption, access controls, monitoring) to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against cyber threats.

7. Data Retention

We retain your information only as long as necessary to provide services, fulfill legal or contractual requirements, or for business continuity. Upon request, we will securely delete or anonymize your data.

8. Your Rights

Depending on your jurisdiction, you may have rights under data protection laws such as GDPR or CCPA. These include the right to access, modify, restrict, transfer, or request deletion of your personal data.

9. Business & Client Data

For AI development projects, datasets and confidential information shared by clients remain the property of the client. We process such data strictly in line with contractual agreements and security protocols.

10. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect information from individuals under the age of 18.

11. Third-Party Links

Our websites or platforms may contain links to third-party services. We are not responsible for their privacy practices and recommend reviewing their policies before use.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, regulations, or technologies. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at: info@robx.ai